For a copy of our Financial Policy, click HERE.
For a copy of our Vaccine Statement / Policy, Click HERE.
How long can your child remain with a us?
*Please note that no matter what your child's age, if a pediatric patient becomes pregnant, she will need to transfer out to an adult practitioner who will be better equipped to handle these adult issues.
18 Years of age
Our physicians will provide the best care for your child using their extensive experience in Pediatric medicine, however, once your child reaches an age at which he or she begins to experience medical issues that are typically seen in adulthood, a pregnancy, or once your child reaches the age of 18, (whichever occurs first) we require that you transfer care to an adult Primary Care Doctor. An adult primary care physician will be better equipped to handle your child's adult medical needs and we will do our best to expedite the transfer of records once we receive your signed medical release form.
You may receive a letter from us within 6 months of your child's 18th birthday reminding you to begin seeking a Primary Care physician for your child. The record release form can be found here.
Our Vaccination Policy
The Center For Disease Control and the American Academy of Pediatrics have long maintained that vaccines are the cornerstone of children's health and life saving disease prevention. This is also the foundation of trust between parent and provider. In other words, the doctors of Healthy Starts Pediatrics firmly believe that if parents do not trust us about vaccines, then that trust may also not be present in other aspects of care for their children. In light of the increasing epidemics of Measles and Pertussis in Texas, California and Indiana, we are gravely concerned that such epidemics may occur here if we take a blind eye in enabling parents not to immunize their children. This also puts the other patients at risk who may be exposed to unvaccinated children harboring diseases in our office, therefore, all of our patients must be vaccinated on CDC/AAP approved schedules. *In January of 2018 we ran out of the flu vaccine for many of our patients who were late in considering the vaccine. Therefore, our physicians strongly recommend that all patients plan to come in for the flu vaccine in September and October of 2018 in order to prevent the same level of anxiety and hysteria seen by the flu epidemic of 2017 / 2018.
Missed Appointment (No-Show) Policy
Healthy Starts Pediatrics asks that patients provide a reasonable amount of notice prior to cancellation of appointments. In addition, when patients fail to show for their scheduled appointment times, it affects not only the doctors and the staff, but the patient who could have been scheduled at that appointment time. The policy for missed appointments is as follows:
All ‘No Show’ / Missed Appointment fees will be due within 14 days in order to avoid additional fees or charges.
Late Arrival Policy
By arriving on time for your appointment, you allow us to provide you with the best possible care. Arriving late affects not only you, but those who must be seen after you. Please understand that if you are more than 15 minutes late for your appointment, you may be asked to reschedule. If a patient is more than 15 minutes late on more than 2 occasions, it may be counted as a missed appointment.
* Please be aware that in line with most physicians and facilities, our office does charge an after-hours fee of $30 for these premium appointments on Saturdays and after 4 pm. This charge will be added to your personal balance if not covered by your insurance plan and is subject to the 20% discount if paid at the time of service.
We also understand that parents may want to empower their teens to take an active role in their health by having them call to schedule their own appointments, however, in our experience this often leaves the parents to deal with the fallout of a 'Missed Appointment'. For this reason, and because the parents often are the subscribers on any insurance policy, we require parents to call for all appointments.